ENTERPRISE STRATEGY + INTEGRATION
About Calm Agency

We know government from the inside.

Calm Agency brings together experience in regulation, enterprise strategy, technology, operating models, portfolios and major delivery. That combination is unusual—and useful when a reform crosses the boundaries between policy, operations and systems.

Regulatory craft matters.

Good regulation is not measured by the volume of inspections, notices, cases or communications. The question is whether the regulator is reducing important harms, changing behaviour and using its powers and resources intelligently.

That requires more than policy. It requires a clear view of harm and risk, duty holders, regulatory posture, interventions, intelligence, decision-making, operating capability, technology and performance.

We understand those connections and can design across them.

So does delivery.

Calm Agency's experience is not confined to regulatory policy. It includes enterprise and technology strategy, product and service design, portfolio governance, investment, architecture direction, data, operating-model reform and major programs.

That lets us test a proposal from several directions at once: Is the policy sound? Can the organisation operate it? Does the process make sense? What information is required? Does the technology support the work? Is the investment proportionate? Can it be delivered with the capability available?

Built from practice

The experience behind Calm Agency includes EPA Victoria; statewide compliance design across justice, health, regulators and all 79 Victorian councils; enterprise strategy and portfolio leadership at Service Victoria and DGS; executive technology, data, planning and transformation leadership in a regulated water corporation; and advisory work with Commissioners, CEOs and senior government leaders.

Scale without the overhead

We have led strategy and governance across more than 260 initiatives and portfolios exceeding $100 million, as well as complex cross-government operating models and major technology investment.

Calm Agency applies that experience to specific problems without building a large consulting team around them. Bring in the expertise needed, make the decisions, build or fix the capability, and leave the organisation with something it can operate.

How we work

Calm Agency is a group of senior specialists from across Australia who have come together to offer our expertise to government and regulators.

Between us, we work across regulation, policy, enterprise strategy, operating models, technology, RegTech, data, engagement, portfolios, programs and delivery.

We work together where a problem crosses those areas. We work individually where it does not. We do the work ourselves.

Why Calm Agency?

Calm Agency connects strategy, regulation, technology and delivery. We understand how the whole system works before changing one part of it.

Our purpose

What we work towards

Resilient, connected public systems that are ready for change and deliver lasting public value.

Our purpose, values and commitments →